Our Fall 2020 Collection has arrived!

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SHIPPING & RETURN

How do you ship?

We use FedEx, UPS, USPS or DHL to get our products to your door. Please make sure to input the correct address when completing your order. 

When will my order ship?

  • All orders are fulfilled between 2 to 5 business days, this might be impact due to Covid-19. Please read our FAQs for the latest update.
  • All orders go through an artwork quality check as well as a product quality check. This ensures that you receive the highest quality print.
  • All orders are shipped with tracking and you will receive your tracking number by email as soon as it's available.

How long will it take to get my order?

Delivery time estimates are shown below:

US Orders:

  • Standard : 5 to 12 business days
  • Expedited : 3 to 5 business days
  • Overnight : 1 to 2 business days

International Orders:

  • Standard : 7 to 20 business days
  • Expedited : 5 to 10 business days

What is your return policy?

Due to the customized nature of all of the products we produce at Kenviz, we cannot offer returns. Your artwork is designed with care and is entirely personal to you and your pet.

Is shipping free?

If you order over $100.00 worth of kenviz.com products, your shipping is free.

Otherwise, shipping prices are a flat fee:

  • Standard: $4.95
  • Expedited: $14.95
  • Overnight: $35.95